Organizational Behaviour for Transactional Analysis and Johari

Question: Discuss about theOrganizational Behaviour for Transactional Analysis and Johari. Answer: Organizational behaviour is the study of human behaviour in organizational settings (Griffin Moorhead, 2011). Understanding organizational behaviour is crucial for effective human resource management within the organization. Through this course, I have learnt various tools that have helped me in gaining a deeper insight about my own personality. These tools have also helped me highlight my strengths and weaknesses. The predominant tools used are MBTI, DISC, transactional analysis and Johari Window. These tools have helped me understand and further analyze my behaviour in terms of communication and conflict management. Johari window is an effective tool that can be used for training self-awareness, improving communications and interpersonal relationships (Hillson Murray-Webster, 2017). The matrix has been effectively designed for people to gain a deeper insight into their personalities. There are certain aspects of my personality which are known to myself and all around me. Every individual has a large open arena. There are many personality attributes of individuals that are known to everyone. As a person, I have always been an open book and rarely shied away from sharing my feelings or emotions. My open arena includes my personality attributes include my extrovert, helping, assertive, practical and highly optimistic nature. While using this tool, I tried to seek feedback from my peers and friends in order to understand those aspects of my personality which are unknown to me but known to others. My friends mentioned to me that I often tend to get highly aggressive during arguments and entirely fail to consider the viewpoints of others. Another feedback that I received was that I can sometimes get insensitive towards peoples feelings or emotions as I tend to be too practical in my behavior. The third section of the matrix that focuses on personality attributes that an individual is aware of but others are unaware of (McCabe Timmins, 2013). This includes my massive stage fear and inability to articulate and present my thoughts in an effective manner. This test helped me in understanding that I must learn to be more sensitive towards other people and respect their opinions. Being modest is important to grow in organization and build positive relationships with colleagues and clients. Therefore, I would work towards enhancing my threshold for patience and resolving conflicts in an effective manner. Transactional analysis throws light on four important states that an individual can be in. These four stats include two parent states and two child states (Clarkson, 2013). In a parent state, one can be nurturing or controlling while in the child state one can be free or adaptive. After online surveys and seeking feedback from my friends and family members, I have realized that my dominant state is that of a Controlling parent. This depicts a strong personality and the ability to convince people. The results also people with this dominant state find it difficult to be open to learning new things and often block themselves from developing new ideas. This can act against me in the long run. At workplace, especially in the field of sales, employees have to interact with new clients frequently. Each client is different and hence needs to be treated differently. Success and growth in any organization is only plausible when one is open to learning and embracing new ideas (Barrow, Bradshaw Newton, 2012). Therefore I would work upon improving this aspect of my personality.However, this personality instils traits of an authoritative leader. Autocratic leaders assist the organization by bringing order and control to the everyday operations of the organization. DISC personality test demonstrates an individuals personality depending upon four important factors of dominance, influence, steadiness and compliance (Lykourentzou et. al., 2016). My DISC personality test results showed that I have a dominating personality with an immense strong inner motivation to influence people and circumstances. The test results also reflected upon my competitive nature. I scored the high in two areas; dominance and influence. I can completely relate with the analysis of the test. The test results highlight me as a dominant person that can have a large influence on others. DISC personality model is highly effective for an individual in analyzing their personality (Emanuel, 2013). The tool can highlight the aspects that an individual needs to work upon. I have scored the least in compliance. This reflects that I have a difficult time in complying with what is being told to me. This is true for my behavior. I believe in doing things on my own regard and opinions of others matter less to me. In fact, very often I find it difficult for myself to listen to authorities and obey them. After taking this test, I analyzed that I need to work upon improving this aspect of my personality comply with and respect those in authority. In the workplace, it is important to establish a clear chain of command. In such a case, I would have to report to my seniors. Hence, it is imperative that I improve upon this from now onwards. I have also scored really less in Steadiness. Steadiness reflects upon the individuals ability to have patience, control temperament and be persistent. As a person, I have been very impatient and this attribute can hamper my work life. I wish to make a career in the field of sales. A sales job requires consistent follow ups and immense persistence. Hence, it is required that I start improving this part of my personality. Myers Briggs test is one of the most renowned personality tests which helps people in understanding which personality type to they fall into out of the pre-determined 16 personality types (McShane Glinow, 2013). These personality types are based on eight importance indicators. These indicators are extroversion and introversion, perceiving and judging, sensing and intuitive and lastly thinking and feeling (Lloyd, 2012). After taking the test, I realized that my personality type is ESTJ (Extroversion, sensing, thinking and judging). My results of the test resonate well with my personality. Through this test I came to understand how I handle different situations in life. I have always been an extremely practical person. I try to make the best out of every situation by evaluating the pros and cons. I am judgmental and I only believe in making practical choices in life. I have understood that my personality type has certain advantages as well as disadvantages. Being practical helps me in taking calculated risks and be prepared for unforeseen situations that I may encounter in my future workplace. Strictly from a work perspective, being practical and calculate helps in being more prepared. Owing to this personality type, I have decided to build a career in sales and marketing. In order to be successful in the same I need to focus upon my communication as well as relationship management skills. Sales job requires excellence in communication and negotiation skills (Martin, 2011). I would try to make these my strength and excel in sales field of a leading organization. One specific incident wherein I applied the MBTI model in order to resolve conflict was my recent argument with my team members. We needed to do a project that required us to introduce a new product and try to sell it to our friends and family members. My team member was introducing products which was creative for others but would not help us in making any profits. On the other hand, I had done a demand analysis for the product and I realized it will not sell in the market. After various arguments, I realized that my team member has an entirely different personality from me. I asked her to take the MBTI test and her personality type was ENFP. This made me realize that she is highly creative and emotional. It is difficult for her to see things practically. On the other hand, I am very practical and often assertive. In order to resolve this conflict, I decided to take a step back. I had a one on one meeting with her wherein we mutually decided that we can work together more effectively . She can focus on the creative side of our new product and make it appealing to customers. Along with that, I can take care of more practical issues including reducing our overall costs and increasing profit margins. The example given above is one of the many examples in my life where I tried to understand different personality types of people. Personality tests like MBTI, DISC and TA help people in resolving conflicts and enhancing their level of communication with others. Resolving conflict in an effective manner is imperative for the long term success of any relationship (Moore, 2014). This course and these tests have largely helped me in gaining a much deeper insight about my own personality. Self-reflection helps people in identifying their weakness so that they can work upon it. I am grateful that I took this course through my learnings here, I have been able to take control of the conflicts that I face and resolve them effectively. I will continue to take these tests every few months in order to stay updated about my own strengths and weaknesses. References Barrow, G., Bradshaw, E. and Newton, T., 2012.Improving behaviour and raising self-esteem in the classroom: A practical guide to using transactional analysis. Routledge. United Kingdom. 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